Dear Friends and Family
of Retina Institute of Illinois,
We would like to
sincerely thank you for respecting our Covid-19 protocol. Your adherence and
attention to our precautions have made a big impact on our staff, providers,
and (most importantly) our patients. We greatly appreciate your consideration.
Your health, and the
health of all Retina Institute of Illinois patients and staff, is of utmost
importance to us. The stay at home order has been extended in Illinois
until May 30th. The government has implemented guidelines for
phase 1-3 on reopening America. As we continue to see urgent patients, we will
be starting to resume routine care for patients whose appointments were
postponed. In accordance with guidelines issued by Governor Pritzker,
starting May 11th, 2020 we will begin scheduling appointments
for our patients who were rescheduled. This will be done while continuing to
maintain a safe environment with recommended social distance regulations.
We would like for you to
be aware of the following recommendations to ensure your visit with us is as
safe as possible.
Prior to your visit:
We encourage sign up for the patient portal. Before your appointment,
make sure your information is up to date. On the day of your visit, to do
a self-check in. This will allow you to wait in your car until the technician
has a room for you. This will minimize multiple people in the waiting
rooms at one time. If you have not already signed up for the portal,
request an email to be sent to you with a secure link to email@example.com
. Include your name and birthday.
Download the app to make it even easier. Mypatientvisit from Apple or
Google Play store. Or log in at
Our staff is also doing phone check-ins. At this time, you should be
telling us if there is an insurance change. We will be collecting copays
and balances at this time. Please email us a copy of your new insurance
The Day of your visit:
Effective May, 1 2020, Retina Institute of Illinois requires all patients wear
a mask while in our office in accordance with CDC recommendations.
We are cleaning and sanitizing our waiting rooms, patient check in areas, and
examination rooms after every patient. To protect all our
staff and patients, only patients will be allowed in the office. Patients are
advised to wait in their car and come in at their scheduled appointment time.
We will be checking the temperature of all patients upon arrival.
Please understand that our providers and staff will also be following social
distancing guidelines whenever possible during your visit.
We can all work
together to prevent the spread of germs by washing hands, utilizing hand
sanitizer, and avoiding handshakes and hugs in the offices.We value your trust,
your health and your safety, as well as the health and safety of our