Skip to main menu Skip to main content Skip to footer

Insurance & Financing Options

Insurance

We provide specialty surgical and medical eye care and don’t want financial hurdles to stand in the way of your vision.

Whether you are considering retina treatments or other medical eye care, we accept a variety of payment methods and financing options to fit your budget. We work with almost all medical insurance plans and will exhaust all options to help you understand and use your insurance benefits. Our goal is cost transparency and access to the highest quality care.

Fees, Billing, and Collection

All non-covered services, deductibles, and co-payments are due at the time of service. We accept cash, check, MasterCard, AMEX, Discover, and Visa. We will be happy to discuss fees in advance and provide an estimate on any service we provide. Give us a call today at 847-297-8900.

We understand that managing healthcare expenses can be challenging. To assist, we offer payment plan options. For more information on eligibility and how these plans can benefit you, please contact our office today. This includes co-pays, deductibles, refraction fees, and any outstanding balances. Our goal is to help you understand your financial responsibility while reducing surprise bills after your visit.

Frequently Asked Questions (FAQ’s)

Collecting at the time of service ensures transparency, reduces administrative costs, and helps prevent unexpected bills later on.

We will collect co-pays, unmet deductibles, non-covered service fees, refraction fees (used to determine your eyeglass prescription), and any past due balances.

We use real-time eligibility tools to verify active insurance coverage and your benefits.

We’re happy to work with you. You can pay a portion today and arrange a monthly payment plan.

Keeping a card on file simplifies the payment process. Patient services will contact you prior to charging your card. All card data is encrypted and stored securely through a third-party vendor.

Our billing team is here to help! Please contact our office, 847-297-8900, to speak with a patient service representative.

You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for out-of-pocket expenses. While your health
insurance may not cover a new pair of eyeglasses or contact lens fitting fees, these costs are covered. Even better—so are LASIK eye surgery and many cosmetic or dry eye procedures.

We’re committed to clear communication, fair billing, and exceptional care—every step of the way.

CareCredit Healthcare Credit Card for Better Vision

We’re pleased to accept the CareCredit credit card, North America’s leading patient healthcare financing program. CareCredit lets you begin your procedure immediately — then pay for it over time with monthly payments that fit easily into your monthly budget. CareCredit can help you see clearer, sooner.

Payment Calculator

*Subject to credit approval. Minimum monthly payments required. Visit www.carecredit.com for details.

Your Healthcare Credit Card

CareCredit is the credit card exclusively designed for healthcare services. CareCredit offers special financing on purchase of $200 or more* for healthcare procedures not commonly covered by insurance, including LASIK and Premium-IOLs. Why put off improving your vision tomorrow, when you can see clearer today?

Patient Financial Responsibility Agreement

In order for us to provide our patients with quality medical care, we must receive payment for our services. Ensuring that we are appropriately and promptly paid for the services rendered is our patient’s responsibility. This document explains the patient’s obligations and how to meet them. In exchange for services rendered, each patient or patient’s guarantor agrees:

  • To authorize payment of surgical and medical benefits to us, which would otherwise be payable to you. If covered by Medicare or Medicaid, I certify that the information provided by me in applying for payment and titles V, XVII, and or XIX of the Social Security Act is correct.
  • To pay for all non-covered charges, co-pays, co-insurance, deductible, out-of-network charges, and refractions (the measurement of the eye in order to obtain a prescription for glasses or contacts) at the time of service or when otherwise advised. If this is not possible, you agree to contact our Billing Office at 847-297-8900 BEFORE services are rendered. If we have to send you a statement for your copay or you fail to notify us of an appointment cancellation at least 24 hours in advance, you will incur a processing fee.
    • Refraction Fee:  Standard:  $40.00
    • Contact Lens Fitting Fee: This fee varies depending on the type of contact lens you request or the type of contact necessary to provide you the best possible vision.  The fee is collected in addition to the fee for an eye examination.
  • To provide us with a copy of your most recent insurance card or other proof of insurance and/or register with the receptionist at the time of EACH visit. If you do not provide us with valid insurance information at the time of EACH visit, and your insurance company subsequently denies our claim, you are personally responsible for any and all charges.
  • To obtain any authorization or referral required by your insurance plan and/or from your Primary Care Physician prior to each appointment. If you do not receive the required authorization, your insurance company may not pay us for our services. In this case, you are personally responsible for any and all charges. Additionally, we may need to reschedule your visit if you do not have your authorization or referral.
  • To monitor your insurance company’s payment of your account and if unpaid 30 days after the date of service to contact them regarding their non-payment. You also agree to cooperate with us in resolving the unpaid status of your account.
  • As a courtesy to our self-pay patients seeking routine eye care, we will provide a reduced charge for payment made at the time of service. The entire balance must be paid in full to receive the discount. Once you accept the discount, we will not be responsible for filing claims to any insurance company nor will we accept payment on a discounted rate from the insurance company. In the event we receive a payment from an insurance company under this circumstance, we will refund the money to the insurance company.
  • As the patient or guarantor of a patient, you agree that in consideration of the services rendered by us, that you are individually obligated to pay for all services in accordance with the regular rates, terms and conditions of Georgia Eye Partners. In the event we must refer the patient’s account to a collection agency or attorney for collection of an amount 90 days or older, the patient and/or guarantor agrees to pay our collection fee, including any accrued interest and all applicable bank fees incurred for a returned check.
  • The practice of medicine is not an exact science and no guarantees will be made to you regarding the results of treatment or examinations by your provider.

If you have further questions, please contact our Patient Accounts Office at 847-297-8900.

Call Us Today to Schedule an Appointment

Learn more about our locations throughout Illinois! Call us today.

Call 847-297-8900

Testimonials

What Our Patients Say

"Dr. Rao is excellent. She is very kind and compassionate. She is a role model for how all doctors should practice. She was very thorough in explaining my issue to me and the procedure she would be doing for treatment. I appreciate her seeing me for an unscheduled emergency procedure on a Saturday. I am very confident in her knowledge and ability to treat my torn retina to prevent further damage to my sight. She called me the next day to check on me. I 100% recommend Dr. Rao.""

- Kelly N.

"Had my first visit today and the staff and technician were friendly and professional. Dr. Rao is amazing too. She listened to my concerns and showed care throughout the whole process. I would recommend this practice to anyone.""

- Kate L.

"It's too much to put in this little space.. 10 stars Dr. Vierling for saving my eyes,and the eye technician/nurses are so dynamite! Yes the wait can be a little long but for wonderful eye care, I'll watch the television to stay occupied. Such a sweet lady with gorgeous hair at the front desk..she can handle 5 things at once and keep a smile on her face . Love my Lombard office,but will go to oak Park if I have to as long as I see my doctor and at least a few of my nurses that I've dealt with over my time . Keep up the great work!!""

- Vonne G.

"From the front desk staff to everyone I came into contact with, employees were informative and pleasant. Doctor Vierling has a calming voice and guides you through procedures excellently!""

- Tonya M.

"Dr. Hong-Gam Le is a great retina specialist! She is attentive and professional. She saved my mom‘s Vision!""

- Lesya P.

847-297-8900
Patient Portal
Refer a Patient
Online Bill Pay